INTRODUCTION
Workaxis Technologies Private limited (Workaxis, 'we', 'our' or 'us') acknowledges the importance of safeguarding information as well as personal details and hence provides this policy (hereinafter referred to as the 'Privacy Policy') with respect to access and usage rights of our brand ANT CRM ('Sites') owned by us. The terms 'WE', 'OUR' and 'US' signifies the brand ANT CRM by Workaxis Private limited and the terms 'YOU', 'YOUR' represent you, as a user of the Sites and services offered by ANT CRM. 'PERSONAL INFORMATION' denotes the information provided by you regarding the contact details or identification details, such as your name, email address, contact number, along with any other data that is related to such details, including any personally identifiable or financial information. All of our procedures along with the respective processes regarding collecting and usage of the personal information is listed below for ensuring the safeguard of Sites used by you. With this Site, we aim to provide security levels which are better than the typical industry wide standards, however due to inherent limitations of the website/ applications, we would be unable to warrant complete security of the data being transferred to us by you. Please note that by visiting this Site or accessing and/or availing services through the Sites you are accepting the practices described in this Privacy Policy, including but not limited to your consent for collecting, using, sharing and disclosing your Personal Information as per this Privacy Policy. You hereby accord and provide your express consent for collecting, using, sharing and disclosing your Personal Information, as described below. If you are not in agreement with these terms, please refrain from availing our Services. We further clarify that all the terms and conditions have been provided in a separate page is to be treated as co-existing with this Privacy Policy as they are an integral part of this Site usage. If there is any inconsistency between the Terms and Conditions and this Privacy, the terms of this Privacy Policy shall prevail.
WHAT DOES THIS PRIVACY POLICY COVER?
This Privacy Policy covers our treatment of Personal Information that we gather or obtain, when you are accessing or using our services. This policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage. We gather various types of Personal Information from our users, as explained more fully below. We may use this Personal Information to personalize and improve our Services, to allow our users to set up a user account and profile, to contact users, to fulfill your requests for certain products and services, to analyze how users utilize the Services, and as otherwise outlined in this Privacy Policy. We may share certain types of Personal Information with third parties, as described below.
Children’s Privacy
Use of our websites is intended for adults at least eighteen (18) years of age. We do not knowingly collect personally-identifying information from children under the age of thirteen (13).
HOW WE USE AND DISCLOSE YOUR INFORMATION
WILL ANT CRM SHARE ANY OF THE PERSONAL INFORMATION IT RECEIVES?
Subject to applicable law, we neither rent nor sell your Personal Information in personally identifiable form to anyone. However, we do share your Personal Information when we receive valid legal process from Government bodies, regulators, law enforcement agencies, Courts, and/or credit bureau verification agencies, as may be applicable.
IS MY PERSONAL INFORMATION SECURE?
Your account is protected by a password for your privacy and security. If you access your account via a third-party site or service, you may have additional or different sign-on protections via that third-party site or service. You must prevent unauthorized access to your account and Personal Information by: (a) selecting and protecting your password; and (b) appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account. We endeavor to protect the privacy of your account and other Personal Information we hold in our records, but we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time. The Services may contain links to other sites. We are not responsible for the privacy policies and/or practices on other sites. When following a link to another site you should read that site's privacy policy.
WHAT PERSONAL INFORMATION WE COLLECT AND/OR ACCESS?
- name, user ID and password
- email address
- location
- contact information, including your contact list
- business information
- payment information
- customer information (information you collect from your customers, including email address, phone number,or other information)
- device information
- user 'profile information, including images you have uploaded to the site.'
INFORMATION COLLECTION AND ITS USAGE
We may need to collect or receive information about you to provide you with the Services . The type of information can vary depending on the Services . You may also choose not to use a particular Service of the Site and opt out of any non - essential communications from ANT CRM.Depending on the activity, some of the information we ask you to provide is identified as mandatory and some is identified as voluntary . If you do not provide the mandatory information for a particular activity that requires it, you will not be permitted to engage in that activity . We collect your information required for operating our business and to improve our Services for the future, improve our marketing and promotional efforts, analyze the Site use, improve our product offerings, to personalise your experience and to provide you a better experience . We understand that if certain third-party account credentials are provided by you, you acknowledge that certain content and information in those accounts may be transmitted into your account with us on your authorization for such transmissions and such third - party account information will be covered under this Privacy Policy . However, you may choose to not share such information with us but that will restrict your registration on our Site or availability of certain features.If your information is used for any different purpose than the one's listed in this Privacy Policy, we will ask you for your prior consent for such usage.
ACCOUNT INFORMATION
We require a record of your Personal Information including your name, contact details and address in order to create an account for using the Services offered on ANT CRM. If you subscribe for our newsletter during or after signing up, we use your email address to send you updates and the news. In case you do not want to receive such messages/updates from us then kindly click on the unsubscribe link on the bottom of the emails sent by us. ** ANT CRM makes sure that any of your Personal information is not made public or sold to a third party.
Deletion of your information
You will have an option to delete any information provided by you. Once the stored information is deleted it will automatically get deleted from our servers.
USER ACCESS OF PERSONAL INFORMATION
By visiting the 'account' section of the Site as a registered user, you can edit your privacy preferences as well as certain Personal Information.
FEEDBACK
When a user contacts us to record a complaint, ask a query or give feedback, we shall record any Personal Information, or any other content provided in the communication. Such information is stored in order to respond appropriately to your communication.
LINKS
Any references to third party website hyperlinks, information, names, products or services of third parties mentioned on this Site are mentioned for your ease and in no way imply our sponsorship, recommendation or backing of the third party, information, product or services. Except as set forth herein, your information will not be shared with those third parties, and we are not accountable for their respective privacy policies. We suggest you go through the privacy policy on all such websites.
COOKIES
Cookies are tiny pieces of information sent by a website to users' computer's hard drive while the user is viewing the website. Cookies are sent to your computer in order to get a unique identification of your browser as well as for improving our service quality. The information collected in relation to your usage of ANT CRM may be used for enforcing, applying as well as investigating our Privacy Policy and Terms and Conditions. We might use two types of cookies – namely persistent cookies and session cookies. Persistent cookies are the ones which stay on the user's computer until they are deleted whereas session cookies expire once the browser is closed. You can remove persistent cookies by following your browser help file directions. In case you choose disabling cookies, some areas of ANT CRM may not work properly or work at all. The third-party websites/tools used by ANT CRM may accumulate anonymous information regarding your visits to the Site with the use of cookies and interaction with ANT CRM products and services. Also, your information about visits to ANT CRM and other websites might be used by such third parties in order to target advertisements for our Services. However, no Personal Information is accumulated or used in this process. These third parties have no access to the Personal Information of our users such as name, email address, contact number, home address, etc. To opt out of sharing this information with third party websites, users can deactivate cookies. Kindly refer to the help file of your browser to further understand the process of deactivating cookies on your respective browser.
SECURITY
User accounts on this Site are protected by passwords. ANT CRM uses industry standard measures for protecting Personal Information which is stored in our database. All access to your Personal Information is limited to contractors and employees who require access to complete their job function. You hereby agree that ANT CRM is not held responsible for any intercepted information sent through the web and hence release us from any claims rising up from or in relation to usage of intercepted information in any unauthorized manner. The Sites have reasonable security measures, including as mentioned in Information Technology Act, 2000 in place to protect the loss or misuse of the information under our control. We take necessary physical, technical, managerial, and operational measures that are designed to improve the integrity and security of information that we collect and maintain as required by applicable laws of India.Appropriate controls have been considered and implemented to prevent unauthorized access to the data.
TERMS OF CHANGES TO THIS PRIVACY POLICY
This Privacy Policy is subject to changes at any time without prior notice. Kindly review these policies periodically to ensure you are updated on such changes. Any such changes will be instantly effective on the uses of ANT CRM. Also, the users are responsible for updating their information including providing us with their recent e-mail address.