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Frequently Asked Questions
What features does Ant CRM offer?
Ant CRM offers a wide range of features including contact management, lead tracking, Whatsapp integration, reporting and analytics, e-form, e-sign, and more.
Is there a free version of Ant CRM?
Yes, there is a free version of Ant CRM available, offering limited features. It's important to note that for the free version, we do not require credit card information.
Is Ant CRM suitable for small businesses or larger enterprises?
Ant CRM is suitable for businesses of all sizes, from small startups to large enterprises. Our flexible pricing plans and customizable features cater to the unique needs of businesses at every stage of growth.
How often does Ant CRM receive updates and new features?
Ant CRM is regularly updated with new features, enhancements, and performance improvements. We strive to provide our users with the latest tools and technologies to help them succeed in their business endeavors.
Can I customize Ant CRM to fit my specific business needs?
Certainly! Feel free to contact us for any specific customization needs tailored to your business, and we'll be delighted to assist you.
Can I migrate my existing data to Ant CRM?
Get in touch with our support team, and they will assist you in migrating your existing data seamlessly.
How do I upgrade or downgrade my Ant CRM subscription plan?
To upgrade or downgrade your Ant CRM subscription, simply choose the premium plan and select your preferred billing cycle (monthly or yearly), along with the desired number of seats, and proceed with the payment. For enterprise plan reach out to us. At the end of the billing cycle, if you choose not to renew, we will automatically switch you to the free version.
Are there any additional fees or charges associated with Ant CRM?
Rest assured, there are no hidden fees. You'll only pay the upfront amount shown, based on your selected plan and the number of seats required. If WhatsApp is integrated, you can manage and pay for your messages directly on the Facebook platform—we don't charge for messages.
Can I cancel my Ant CRM subscription, and what is the process for doing so?
You can simply opt not to renew your subscription at the end of your billing cycle. It's important to note that we don't automatically debit your account, so you have the choice to either renew your subscription or downgrade to the free version.
Can I customize my payment plan or negotiate terms with Ant CRM?
Absolutely! Feel free to contact us regarding our enterprise edition, and we'll be delighted to provide you with the best possible quote and service.
How does Ant CRM handle backups and data recovery?
Ant CRM regularly backs up customer data to ensure data integrity and prevent data loss. In the event of a system failure or data breach, our team is equipped to quickly restore your data and minimize downtime.
How does Ant CRM handle data security and privacy?
Ant CRM takes data security and privacy seriously. We have encryption protocols, secure data storage practices to protect your sensitive information.
What customer support options are available for Ant CRM users?
We offer customer support options including email support, knowledge base articles, rapid support assistance for premium users, and dedicated account managers for enterprise users.
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