Guides

WhatsApp Template Messages

To initiate a conversation on WhatsApp with a potential customer using the WhatsApp Business API, businesses need to submit and obtain approval for a WhatsApp template message from Meta through a platform such as AntCrm.

WhatsApp templates were introduced to prevent businesses from spamming users on WhatsApp.

WhatsApp Template messages can include promotional messages, product launches, weekly newsletters, abandoned cart reminders, festive greetings, and more.

Padma Dev Elango
Software Development Engineer
3 min read
June 18, 2024

Create Whatsapp Templates

1. Go to ANT CRM and click on "Create Template" button.

2. Create template based on your need. Make sure your template follows facebook policies to avoid rejection of template.

3. After crafting your template click on Create .

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